Doctor Phix is providing customers with a destination for all of their Cell Phone , Tablets , iPads , Computer and Laptop needs. We buy, sell, repair and connect and can help with all things wireless.
We are committed to recruiting, retaining and valuing a qualified workforce.
Position Summary
We are seeking customer focused, tech savvy people who combine an aptitude and passion for learning to repair cell phone , tablets , iPads , computer and laptop using industry leading tools , parts and processes. With a desire to provide the complete solution to the customer by selling Pre Owned devices, Network prepaid plans and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.
Responsibilities
- Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
- Provide repair and replacement estimates for the customer
- Communicate with the customer to explain technical issues in an easy to understand, helpful manner
- Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
- Greet customers and answer phone calls in a professional, courteous, friendly manner
- Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
- Organize, receive stock and mage inventory in accordance with Company requirements
- Open and close duties, as well as regular cleaning and dusting
Skills
- Strong aptitude, desire and/or experience in repairing electronics
- Knowledge of Android and Apple operating systems
- Strong technical, problem solving and analytical skills
- Ability to prioritize and multitask with strong attention to detail
- Knowledge of smartphone and tablet functionality both hardware and software
- Self motivated and sales driven you have the ability to connect with and influence customers
- Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs
- Transparent, Honest and Trustworthy
- Work best in a collaborative, small team environment
- Ability to work flexible retail hours
Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week
Salary: $17.00-$21.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
- Overtime pay
- Tips
Ability to commute/relocate:
- Balzac, AB T0M 0E0: reliably commute or plan to relocate before starting work (required)
Work Location: In person
