Hạn nộp: 13/06/2023
Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
1
Nơi làm việc
Quận Sơn Trà - Đà Nẵng
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Buồng phòng
Vị trí
Nhân viên
Cập nhật
13/05/2023 13:46
Mô tả công việc
To participate in the daily briefing with the Housekeeping Supervisor or Assistant Executive Housekeeper
To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
To understand and strictly adhere to the hotel’s policy on fire, hygiene, health and safety and to handle all equipment, utensils and uniforms with care
To maintain a high standard of personal appearance and hygiene at all times
To maintain a good rapport and working relationship with staff of all other departments
To provide a courteous and professional service at all times
Introduces all new staff to Housekeeping facilities and services and explains all policies, tasks, procedures and standards related to Laundry section to ensure the highest standard of service
Administers staff schedules to ensure sufficient staff to cover workload and to minimize overtime payment
Report maintenance deficiencies and items in need of repair
Carry out lost and found procedures
Manage master keys in his/her possession
Attend training and meetings when required.
Carry out any other reasonable task set by the Hotel's Management
Manage the housekeeping office
Receive all incoming calls and respond accordingly
Allocate room and task lists to housekeeping staff
Ensure keys are issued in line with security procedures
Log and store all lost property after each shift; send lost property to guests in line with procedures
Ensure all relevant guest information is communicated to housekeeping staff
Carry out administrative and IT duties
Organize and control extra duties and special tasks
Report all necessary maintenance daily and log all jobs
Liaise with Front Office staff to ensure all information is communicated efficiently and promptly
Ensure that communication has been clear and consistent to all shifts
Update system regularly to give maximum room return to the hotel/s active inventory through coordination with the Housekeeping Supervisor
Handle emergencies if and when they occur in the department
Handle staff and guest requests by delegating to the appropriate individuals and follow up to ensure department and hotel standards are met
Responds to all emergency call which includes monitoring the alarm system
Dispatching and directing the proper crafts to the location, notifying other departments and the alarm-company of the situation
Present a positive, professional, and courteous image, to ensure guest satisfaction
Maintain the brand's high quality standards
Ability to remain calm and perform all essential functions during emergency situations
Maintain control of Guest Supplies, prepare the needed supplies for requisitions
Quyền lợi được hưởng
Competitive salary and benefits package
Great Learning Cultures within IHG Group
Careers Development Opportunities
Dynamic and proactive l working environment
Open-door Working Cultures
Yêu cầu công việc
It’s a physical role and you’ll be on your feet most of the day, so fitness is important
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects
You’ll might need to bend and kneel to complete some activities
Literacy skills - reading, writing and basic maths skills
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays
Yêu cầu hồ sơ
Apply through Hoteljob.vn or send your updated resume to Nộp hồ sơ
