Do you think big, bigger? We are Freeday. And we are on a mission to unlock human potential. With a radical openness to growth we onboard digital employees with our clients by applying advanced AI.
Our way of working works, that's why we need you to make sure we are solving real problems with our clients! Will you join us and realize our mission?
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Let’s unlock human potential – big time!
What we do:
As a scale up company, Freeday aims to become the largest digital workforce employer in the world and unlock true human potential. We help clients with a fresh honest view, disruptive technologies, and a large dose of energy. We do this by building a team of digital employees who excel at repetitive tasks. We build this on a platform that allows us to scale these solutions easily, allowing us to deliver value fast! Thereby freeing us humans to create, collaborate and solve more complex problems and focus our attention on the more interesting and rewarding part of our work.
Will you help us scale our digital employees by unlocking human potential?
Freeday, a dynamic and innovative company in the field of automation and digital solutions, is seeking an experienced Account Manager to join our team. As an Account Manager at Freeday, you will be responsible for managing and nurturing relationships with our valued clients. Your primary objective will be to understand their needs, provide exceptional service, and ensure their success with our digital employee solutions.
Responsibilities:
Build and maintain strong relationships with key clients, serving as their primary point of contact at Freeday.- Understand client requirements and goals, and effectively communicate them to internal teams.
- Collaborate closely with the sales team during the onboarding process to ensure a seamless transition from sales to account management.
- Serve as a trusted advisor to clients, providing guidance and insights on how to leverage our digital employee solutions to improve their business processes.
- Proactively identify upselling and cross-selling opportunities within existing accounts, and work closely with the sales team to maximize revenue generation.
- Monitor client satisfaction and address any concerns or issues in a timely and effective manner.
- Stay updated on industry trends, competitor activities, and emerging technologies to provide strategic recommendations to clients.
- Collaborate with internal teams, including product development and customer implementation, to advocate for client needs and ensure a smooth client experience.
Our Culture:
We value you as a person, a part of our A(i) team, not just for the work you do. Because we are a scale up company, we need you to be flexible and take ownership. You feel comfortable working in an ambitious environment with people who have values such as:
Deliver value fast and consistently- Foster a fun and collaborative environment
- Dare to take risks and move quickly
- Prove our value to customers
- Being hungry to do the extra mile
- Build trust with others and prioritize progress
- Embrace innovation and tackle unprecedented challenges
- Respect others and thrive on helping them grow
“At Freeday we have the ambition, knowledge, and experience to do things smarter and better than others”
About Freeday:
Freeday is located in Rotterdam (within walking distance from the central station) and is a young, fast growing IT company that helps organizations in unlocking human potential by automating repetitive tasks. Freeday has an informal, no-nonsense, and ambitious culture. Check out our LinkedIn page or visit Freeday.ai for more information!
This is what you can expect from us:
- A fast-growing and innovative work environment
- Plenty of room for new initiatives and ideas
- A driven team and no-nonsense culture
- A competitive salary, pension plan, and travel expense reimbursement
- A laptop to support your work effectively
- Opportunities for professional development to improve every day
- An incredibly friendly and inclusive atmosphere with regular social gatherings, sports events, and team activities
What skills do you bring as an Account Manager:
Proven experience as an Account Manager or in a similar client-facing role.- Strong understanding of technology, automation, and digital solutions.
- Excellent communication and interpersonal skills to build and maintain client relationships.
- Demonstrated ability to understand client needs and translate them into actionable solutions.
- Strategic thinking and problem-solving abilities to identify opportunities and address challenges.
- Proactive and customer-focused approach, with the ability to manage multiple client accounts simultaneously.
- Ability to thrive in a fast-paced, entrepreneurial environment.
