About this opportunity
Customer Support newly established a team that is responsible for analyzing and answering to the customers’ security and vulnerability management related questions on Ericsson products.
What you will do
- Perform analysis of customer security scans on Ericsson products
- Investigate suspected vulnerabilities in deployed products / network parts
- Use Customer Support knowledge base, Ericsson Vulnerability Management Service (EVMS) and security advisories when analyzing the Customer security queries
- Write Technical Answers to the customers, and advice on the fixes, mitigations, and configurations
- Maintain Customer Support knowledge base on security related topics
You will bring
- Bachelor’s degree and/or equivalent experience
- Knowledge of Python scripting
- Ability to communicate and collaborate efficiently
- Strong problem-solving skills, results-oriented, and a good teammate
- Friendly and service minded orientation
- Proficient in English (verbal and written)
It's an advantage if you have
Knowledge of common vulnerability databases (MITRE, NVD)- Knowledge of Information Security related standards and regulation, including ISO/IEC 27001, Data Privacy Legislation
- Basic understanding and interest on Security, Risk and Vulnerability Management
- Good understanding of Linux
- Knowledge of security standards or some security certificate
#LI-Hybrid
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Hungary (HU) || Hungary : Budapest : Budapest
Job details: Support Engineer
